Returns & Exchanges

At Oveja Negra™, we stand by the quality of our craftsmanship and offer a 30-day window for returns or exchanges on all unworn items. If you are not completely satisfied with your purchase, we provide a seamless process to ensure you find the perfect fit.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Place the items in their original packaging with all tags attached, ensuring the garment is in its original, unworn condition.

• 3.
  Ship the Items

  Affix the prepaid shipping label provided via the portal and drop your package off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our team inspects the return at our warehouse, your refund or exchange will be processed within 5 to 7 business days.